BBSPJI Tekstil Textile Industry Standardization & Services

Public Satisfaction Survey Results

Public Satisfaction Index

Public Satisfaction Survey Results

Charts of the BBSPJI Tekstil Public Satisfaction Survey year by year, along with the analysis results.

Public Satisfaction Survey Chart

Latest IKM Score

95.01

IKM Quarter 1, 2026
Very Good Service Quality

95.34

IKM Quarter 2, 2026
Very Good Service Quality

95.57

IKM Quarter 3, 2026
Very Good Service Quality

Public Satisfaction Index (IKM) 2025

Center for Textile Industry Standardization and Services, Period January to December 2025.

3.83

IKM Score 2025

269

Number of Respondents

Respondents' Education

Respondents' Gender

269 Respondents
  • Male 171 People
  • Female 98 People
  • Not stated0 People

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IKM Analysis Chart

IKM Analysis Chart, Quarters 1–4 2025

IKM Analysis Chart, Quarter 3, 2026

3,82% Quarter 3, 2026
The Public Satisfaction Index for Quarter 3 of 2026 is 3.82 (very good service quality)

Analysis Results

  • The Service Unit's IKM for Quarter 1 of 2026 is 95.01 (Very Good Service Quality).
  • The Service Unit's IKM for Quarter 2 of 2026 is 95.34 (Very Good Service Quality).
  • The Service Unit's IKM for Quarter 3 of 2026 is 95.57 (Very Good Service Quality).